Fantastic customer service. I just moved from out of state and my check engine light came on. I gave them a call and they were willing to take a look that same afternoon. They read the codes, cleared them, took my car for a test drive, and reported back that no new codes appeared. All of this was free of charge. After so many bad experiences with dealerships trying to trick me into expensive, unnecessary repairs, it's refreshing to meet a honest, trustworthy mechanic. I will 100% return to Avid when my car needs services in the future.