Cincinnati Japanese Auto Repair

Very informative service reps, and extremely helpful. This was my first time taking my Saab here for service, and it certainly will not be my last.

Our son was moving to Colorado on very short notice. I called to see if we could get his car in as soon as possible and they squeezed us in. As always Tim was courteous and helpful. He called and explained all that needed to be done and then made sure it was done. We have dealt with Tim for the duration of owning this car (and the other 2 we owned) and he has always been helpful and knowledgeable. If you own a Saab, please know that your car will be well taken care of, you will be treated fairly and all work will be done correctly.

Stopped in for a few parts and to ask a few questions about repairs. Wasn't disappointed in the slightest. They answered my questions and also gave me tips about self repairing my SAAB. They also recommended coming in for certain repairs when they were needed due to the fact that changing certain items can be very difficulty without a car lift (so they can walk under the car to get a better angle when repairing it). I'll be back in, and I definitely wouldn't mind having these guys repair my 9-5 to save myself some stress (and probably my back). Thanks again!

Tim and the competent service team are excellent, professional, courteous, and well organized. They REALLY understand SAAB's!!

Professional, efficient, trustworthy. What more could a Saab owner want? These guys are simply awesome.

Tim and the crew took great care of us today, very knowledgeable, friendly and efficient. Many thanks!

I am possibly purchasing a 9-3 Viggen, Tim was very helpful in discussing the car and what to look for. Thank you for your time Tim, hopefully the car will pass the pre-purchase inspection and you guys can have a new toy to help me maintain :)

Place was great people are professional they did excellent job on my vehicle

European experience above and beyond