Cincinnati Auto Repair

After not driving my 2011 Saab 9-3 for a few weeks, the battery was completely dead. Since its warranty had expired I decided to replace it. I contacted Robert who advised me that he didn’t have the right battery on site, but would by the time I arrived. A trickle charger and jump both failed, but a tow service was able to get it started. Robert immediately took the keys and before I could sit down and read a few emails, my car was at the front door waiting. It literally took less than 10 minutes. My 2011 9-3 is now my third Saab purchase over a twenty-four year period. It's based on a great product but also a fantastic service team to maintain it. The Avid technicians are the best at what they are trained and certified to do, which is to keep my car in perfect running condition. Costs are always discussed before service is performed so there are no surprises later, and they use only quality parts and materials. I actually price compared this battery at two other suppliers and both were more expensive than Avid. Both Tim and Robert have always provided the best service experiences and for that I am grateful.

After not driving my 2011 Saab 9-3 for a few weeks, the battery was completely dead. Since its warranty had expired I decided to replace it. I contacted Robert who advised me that he didn’t have the right battery on site, but would by the time I arrived. A trickle charger and jump both failed, but a tow service was able to get it started. Robert immediately took the keys and before I could sit down and read a few emails, my car was at the front door waiting. It literally took less than 10 minutes. My 2011 9-3 is now my third Saab purchase over a twenty-four year period. It's based on a great product but also a fantastic service team to maintain it. The Avid technicians are the best at what they are trained and certified to do, which is to keep my car in perfect running condition. Costs are always discussed before service is performed so there are no surprises later, and they use only quality parts and materials. I actually price compared this battery at two other suppliers and both were more expensive than Avid. Both Tim and Robert have always provided the best service experiences and for that I am grateful.

Was my first time using Avid Autowerx and they did not disappoint. Everyone including Robert was very friendly, honest and communicated very well. Will be using them from now on. Highly recommended! Kevin C.

Robert and the crew at Avid really went above and beyond with the work they provided on my Lexus! I brought them a difficult situation to deal with and they tackled it with outstanding efficiency and quality of workmanship. I will absolutely turn to them again in the future.

Best auto repair and service anywhere. These guys are honest and trustworthy. I've never had a better service experience in any industry

They said they’d call me when my 🔑 fab arrived. They did, and they had an opening for that afternoon. It took less than an hour to get it programmed to sync with my car 🚙. They also pointed out things that I can have my mechanic 👨‍🔧 take a look at the next time I get my car’s 🚙 oil changed.

On our third go around with Avid! Our 4Runner is pushing 170K and the dealer just isn't an option anymore. We had it in for a recall repair, and they suggested a $3200 repair to seal the timing case. Avid cleaned up the leak and discerned that it wasn't an issue at all. In a time where the dealers are trying to generate revenue, Avid is trying to generate relationships and trust. When our Camry's out of warranty, it will be coming to Avid as well. They are TOP NOTCH!!

Had a great experience here, very fast and professional. I dropped my car off, THEY paid for my Uber home, picked up the next day. 10/10 would return.

Engine light was on and they could have charged me a lot more but they are honest and thorough. Highly recommended!!