Cincinnati Auto Repair

Great customer service! Everyone I talked to was super nice and helpful. Communication was spot on! I really liked the fact they would send photos of any problems they found so I could see what they were seeing. They worked with me financially in making sure I could get the cheapest prices. Among other repairs, they did a timing belt change on my Honda and I truly felt my car was in great hands. I wouldn’t trust anyone else to work on my car!

Great customer service! Everyone I talked to was super nice and helpful. Communication was spot on! I really liked the fact they would send photos of any problems they found so I could see what they were seeing. They worked with me financially in making sure I could get the cheapest prices. Among other repairs, they did a timing belt change on my Honda and I truly felt my car was in great hands. I wouldn’t trust anyone else to work on my car!

The staff are always professional and friendly. They truly care about giving great service! Thank you!!

Tim and Robert are always a pleasure to deal with and their service team always does a great job diagnosing and servicing the issues. Glad they’re around for us Saab owners!

If you own a Saab, take it here for service.. Excellent service.

I received excellent service at Avid Autowerx. I took my Saab in for an airbag recall and had them look at a couple of problems I was having. I usually do work on my car and I'm pretty good at it. This issue was something I could not figure out and didn't have time. I was hesitant because I was afraid of pay a lot for this repair. I'm so glad I took it in. They diagnosed the problem, sent me a detail explanation with pictures online and they resolved the issues. It was way less than what I was expecting. The car is running perfect and extremely happy with their service.

Honest, Fair, Great Customer Service!

Great, honest work with amazing customer service! I'm very pleased with Avid and will be back for all future service needs.

After not driving my 2011 Saab 9-3 for a few weeks, the battery was completely dead. Since its warranty had expired I decided to replace it. I contacted Robert who advised me that he didn’t have the right battery on site, but would by the time I arrived. A trickle charger and jump both failed, but a tow service was able to get it started. Robert immediately took the keys and before I could sit down and read a few emails, my car was at the front door waiting. It literally took less than 10 minutes. My 2011 9-3 is now my third Saab purchase over a twenty-four year period. It's based on a great product but also a fantastic service team to maintain it. The Avid technicians are the best at what they are trained and certified to do, which is to keep my car in perfect running condition. Costs are always discussed before service is performed so there are no surprises later, and they use only quality parts and materials. I actually price compared this battery at two other suppliers and both were more expensive than Avid. Both Tim and Robert have always provided the best service experiences and for that I am grateful.