Cincinnati Auto Repair

The service and staff at Avid are great, and they do great work at a reasonable price. I would trust them to do any work needed to my car. Everyone is friendly and skilled, and the vehicle reports are very informative

I had to bring my Toyota Prius into the Toyota Dealer Service Department for a minor recall item. ( It took over a month to get an appointment). after doing the recall work, they told me the car needed a number of things. Thermostat Gasket $300 + Oil Pressure Gauge $246 + transmission fluid + wiper blades + a small light $40. Even though the Service person seemed like a very sweet older woman and she emphasized how important these things were for safety etc, I decided to go to Avid and see what they thought. I got an appointment for the next morning and am so glad for the friendly and trust worthy staff! After checking everything carefully, that morning, they assured me the only things really needed were transmission fluid, the small light bulb ($7.63) and maybe wiper blades. They sent me a detailed email with photos and explained everything. This was a big relief. The best thing though, even more important than the money savings, is knowing I can trust Avid Autowerx to do just what is needed in an efficient way and not rip me off. I am a fan.

Took my 2010 Acura RDX in for turbo issue. They were unable to get the part from Acura. Robert took the time to locate part at a distributor on eBay. Most likely saved me thousands in turbo replacement cost. Very courteous service. Will be using them for future service on Acura and Toyotas. Thanks guys.

I took my car in for a routine maintenance. Great service. Nice people. They gave me a better coupon than the one that I had. I would definitely be back next time.

Excellent service for both my vehicle and myself. Highly recommended.

This was my first time taking my WRX over to Avid and if I ever have any car needs I will definitely bring it back. They were super helpful and even got me an Uber to work which was very convenient. Very happy with the service.

First time visiting and I had a great experience and will definitely be returning, Thx guys!

Great customer service. Tim was friendly and detail-oriented, giving our son's SAAB 9-3 convertible a full look-over since we had not had success with pinpointing a water leak issue through a couple of other local mechanics. Tim and his team not only found what was causing the water leak(s), but found and recommended repairs for some oil leaks and other minor issues. What we truly appreciated was his honesty in telling me the couple of things that he would prioritize and others that could wait. Diagnostic fee was completely fair and well worth it. Will definitely bring our other foreign-made cars to Avid (formerly Just SAAB) for maintenance in the future!

really awesome experience, I only had a oil change but the service was very good and staff very compassionate and caring.

From the moment you walk in the door, you know they care about their customers & the service they provide. Highly recommend recommend.