Cincinnati Japanese Auto Repair

Prompt and excellent service.

They did a great job - very transparent and did a terrific job with communication before, during, and after the service. Very satisfied with the work they did, honesty on what was wrong, and understanding of the car in general.

Great team to with which to work. Always courteous, always keep me informed of service status and always willing to accommodate service requests. The best team I’ve ever known!

Fantastic customer service. I just moved from out of state and my check engine light came on. I gave them a call and they were willing to take a look that same afternoon. They read the codes, cleared them, took my car for a test drive, and reported back that no new codes appeared. All of this was free of charge. After so many bad experiences with dealerships trying to trick me into expensive, unnecessary repairs, it's refreshing to meet a honest, trustworthy mechanic. I will 100% return to Avid when my car needs services in the future.

Communication was great and they completed the work quickly. We'll be back!

Great service and friendly staff !! I highly recommend.

Great bunch of guys. Did a great job on my Saab. Will go back there again.

Just Saab(aka Avid Autowerx)has been working on my 2007 Saab since it was new. Tim and the crew there are the only ones I trust to work on it. Quality work, quality parts and great customer service!

I’ve been going there for years and always very happy with the work.

The staff was polite and professional. I was in and out faster than the estimate given.